Fairplay India Responsible Gaming

Keep Play Under Control

• Set a firm limit on spending before you begin, and do not raise it to recover a loss.
• Set a time limit and take breaks, even when things are going well.
• Do not use money you need for essentials: rent, bills, food, debts.
• Do not play when upset, tired, angry or after alcohol or drugs.

Account Controls

Where available, users should be able to use tools such as deposit limits, loss or wagering limits, session reminders, cooling-off periods and self-exclusion. Details should be available from the account or official support channel.

Signs Gambling May Be Becoming a Problem

Watch for chasing losses, concealing activity, borrowing money to continue, missing work or responsibilities and a sense of being unable to stop. When gambling causes harm, stop and reach out to independent support.

Self-Exclusion

If you would like a longer break, self-exclusion can be requested through account settings or official support. Creating a replacement account during an exclusion period defeats its purpose and should be avoided.

Underage Gambling

Users must meet the legal gambling age in their jurisdiction. To protect young people, parents and guardians should use device controls where necessary and should never let minors use a gambling account.

Independent Support

If gambling is hurting your finances, relationships, job or wellbeing, reach out to a recognised gambling-support or counselling service in your country. If you are in immediate crisis, financially or mentally, call local emergency or crisis services.

Marketing and Promotions

Promotions should never be treated as guaranteed winnings. Users who have self-excluded or opted out of gambling marketing should not be targeted with promotional messages.